Privacy Policy

At Kshkin Creation LLP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use our website, place an order, create an account, contact us or otherwise interact with our online services.

By using the Kshkin website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide personal information to us.

1. Information We Collect

We may collect information that you provide directly when you use our website or purchase our products.

Depending on how you interact with Kshkin, this may include:

  • Full name
  • Email address
  • Telephone or mobile number
  • Billing address
  • Shipping or delivery address
  • Account login information
  • Product selections and order details
  • Payment-related information
  • Customer service or communication details
  • Information you provide when requesting support or assistance
  • Information relating to customization or measurements, where applicable

We collect information that is reasonably necessary to process your orders, provide services, communicate with you and improve your shopping experience.

2. Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically by our website, hosting provider, analytics services, advertising technologies or similar tools.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of your visit
  • Referring website or webpage
  • Approximate location information derived from technical data
  • Website interactions and navigation information
  • Information about advertisements or links you interact with

This information generally helps us understand how visitors use our website, maintain website security, improve website performance and enhance the overall user experience.

3. How We Use Your Personal Information

We may use the information we collect for purposes including:

  • Processing and fulfilling orders
  • Delivering products to you
  • Processing or facilitating payments
  • Providing customer support
  • Communicating with you about your order
  • Responding to enquiries and requests
  • Managing customer accounts
  • Providing information about products and services
  • Improving our website, products and services
  • Understanding website usage and customer preferences
  • Preventing fraud, misuse and unauthorized activity
  • Maintaining website and transaction security
  • Complying with applicable legal and regulatory requirements

We aim to collect and use personal information for clear and legitimate purposes relevant to our business and your interaction with Kshkin.

4. Payment Information

When you make a purchase, payment information may be processed through our payment service providers or other authorized payment partners. Depending on the payment method you select, you may be redirected to a secure payment page operated by a third-party payment provider.

Kshkin does not intend to store complete payment-card information on its own systems where such information is handled directly by the applicable payment service provider. The processing of payment information may also be subject to the privacy policy and terms of the relevant payment provider.

Please review the applicable payment provider’s terms and privacy information when making a payment.

5. Sharing of Information

We do not sell or rent your personal information for money. We may share information with trusted service providers where reasonably necessary to operate our business and provide services to you. These parties may include:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Website analytics providers
  • Customer support service providers
  • Marketing or communication service providers, where applicable
  • Professional advisers or service providers
  • Government authorities or law-enforcement agencies where legally required

We seek to limit information shared with service providers to what is reasonably necessary for the relevant purpose. We may also disclose information where required by applicable law, regulation, court order, legal process or a lawful request from a competent authority.

6. Business Transfers

If Kshkin Creation LLP undergoes a merger, restructuring, acquisition, sale of assets or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and support certain features.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember selected preferences
  • Understand how visitors use our website
  • Improve website functionality
  • Measure website performance
  • Support relevant advertising or marketing activities, where applicable
  • Help maintain website security

You can usually manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality. Where applicable, we may provide additional cookie choices or controls through our website.

8. Website Analytics

We may use analytics tools to understand how visitors interact with our website.

Analytics information can help us understand which pages are useful, how customers navigate the website, how the website performs and where improvements may be needed. Analytics providers may process technical information according to their own privacy policies and applicable requirements.

9. Marketing Communications

Where permitted and where you have provided the required consent or otherwise allowed us to do so under applicable law, we may send information about products, collections, offers, promotions or other updates.

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the relevant communication.

Transactional communications, such as order confirmations, shipping updates and important service messages, may continue to be sent when necessary to complete or manage your purchase or account.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Where supported by our website and service providers, information transmitted through our website may be protected using encryption and secure communication technologies such as SSL/TLS.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should also take reasonable steps to protect your account information, including keeping your password confidential and avoiding sharing account credentials with others.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal, tax, accounting or regulatory obligations.

The actual retention period may vary depending on the type of information and the purpose for which it is processed. When personal information is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements and our internal procedures.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

  • Request information about how your personal data is processed
  • Request access to certain personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion or erasure where applicable
  • Withdraw consent where processing is based on consent
  • Request information about certain data-sharing or processing activities
  • Raise a privacy-related complaint or grievance

The availability and scope of these rights may depend on applicable law and the circumstances of the processing. If you wish to exercise an applicable privacy right, please contact Kshkin using the contact details provided on our website.

13. Updating Your Account Information

If you have created an account with Kshkin, you may be able to review or update certain information through your account area.

If you cannot update your information through your account or require assistance, please contact our customer support team. We may need to verify your identity before making certain changes or providing access to personal information.

14. Children’s Privacy

Our website may offer products intended for children, but our online services are generally directed toward adults who purchase products on behalf of themselves or their families.

We do not knowingly seek to collect personal information directly from children where such collection is not permitted by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms or other external services.

If you visit a third-party website or use a third-party service, that service may collect and process information according to its own privacy policy and terms. Kshkin is not responsible for the privacy practices, content or security of third-party websites or services that we do not control.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

16. International Data Processing

Some service providers used by Kshkin may process information in locations outside your state or country. Where personal information is transferred or processed across jurisdictions, we will take steps required by applicable law to support appropriate protection of the information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements or privacy practices.

When we make changes, we may update the Last Updated date shown at the beginning of this policy. We encourage you to review this page periodically to stay informed about how Kshkin handles personal information.

18. Contact Us About Privacy

If you have questions about this Privacy Policy, want to request a privacy-related change, or wish to raise a privacy concern, please contact Kshkin Creation LLP using the official contact information provided on our website.

Kshkin Creation LLP

Privacy / Customer Support: [email protected] 

Contact Number: +91 98887 99315 

Business Address: Sco 9, 1st Floor, Saraswati Vihar, Dhakoli Zirakpur – 140604

We will review privacy-related requests and respond in accordance with applicable law.

19. Your Continued Use of the Website

By continuing to use the Kshkin website after this Privacy Policy has been updated, you acknowledge the updated policy to the extent permitted by applicable law. If you do not agree with the applicable Privacy Policy, please discontinue use of the website and contact us regarding any information or account-related concerns.

Kshkin Creation LLP is committed to handling customer information responsibly and transparently while providing a secure and convenient online shopping experience.